The official Klipfolio weblog.
Jan 11, 2011, by Terry Brown
Dec 23, 2010, by Terry Brown
How KPI Dashboard can help reduce call handling time and increase agent productivity by combining traditional call center metrics with real-time business-relevant data.
Dec 06, 2010, by Allan Wille
Nov 26, 2010, by Terry Brown
Many companies never realize the expected returns from their CRM implementation. There is no magic increase in sales, no increase in the customer satisfaction index following the implementation of a shiny new application. Adding a KPI dashboard could improve this.
Nov 23, 2010, by Allan Wille
Nov 22, 2010, by Peter Matthews
Getting ready to release your Klip? Here are ten common bugs to squash before you do.
Nov 15, 2010, by Terry Brown
Today, rapid changes in technology are nothing new. However, the adoption of new or emerging technology is being hindered, not by cost or complexity, but by human nature.
Nov 09, 2010, by Terry Brown
The introduction of the developer edition demo version.
Oct 22, 2010, by Terry Brown
KPI's and car repairs
You can pick it up Friday mate!
Oct 14, 2010, by Terry Brown
Today’s successful companies believe in a data democracy. What are some of the benefits of KPI Dashboards for the masses?