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Real-time employee notification is increasingly important for enterprise IT departments that want to solve problems rather than answer phones. When an enterprise system goes down, the associated call storm of anxious employees limits the resources available to resolve the problem. With a digital dashboard installed on every computer, IT professionals can disseminate desktop alerts to all employees as quickly as a problem occurs. Likewise, the same employee notification system can be used to update stakeholders on the status of network problems. Providing this kind of data monitoring option for employees is particularly important when the network issues impact email delivery. Despite the fact that email is less immediate and often ignored, it is often the only other means for the IT department to alert the entire employee base.
Klipfolio deploys desktop dashboards that can accelerate the enterprise's response and resolution times for network problems. Placing corporate alert information on the desktop in real time puts information in front of the people who need to know about it without interrupting them on the job. The look and feel of an enterprise employee notification dashboard also adjusts to suit the organization. Regardless of whether your enterprise prefers a top bar, bottom bar, sidebar or a free-floating window on screen, the desktop dashboard is equally effective. The same technology can also be used to share other corporate performance indicators in addition to desktop alerts. Enterprise departments already use desktop dashboards to present critical sales, marketing, operations, and help desk data to each department respectively.
Klipfolio Enterprise Dashboards by Klipfolio work with your existing infrastructure so that IT departments can publish notifications on their employee desktops?. In addition to the benefits of sharing vital help desk or network performance information with employees, help desk teams use Klipfolio Enterprise within their department to cut their own response times and increase customer satisfaction. Commercial organizations such as Intel, and public sector institutions like the University of Adelaide have deployed Klipfolio Enterprise for real-time awareness of key performance metrics that accelerate decision-making. The dashboard can draw on a variety of corporate data sources such as SugarCRM and there are literally thousands of different Klips available for use.
