Activation Rate helps companies determine how quickly and ef...

Average Server Response Time is the average amount of time a...

Customer Effort Score (CES) is a measure of how easy or diff...

A Customer Health Score is a single, calculated number that...

Daily Active Accounts measures the number of unique accounts...

Daily Active Users are the number of unique users of an appl...

Daily Active Users (DAU) to Monthly Active Users (MAU) ratio...

Gross Margin is a profitability ratio that measures Gross Pr...

Gross Profit is the amount left over from total revenues aft...

Lead To Win Rate is the percentage of Leads who entered the...

Logo Churn is the enemy of any subscription company. Logo Ch...

Monthly Active Accounts measures the number of unique accoun...

Monthly Active Users are the number of unique users of an ap...

Net Promoter Score (NPS®) is a measure of a customer base's...

Propensity to Renew is a measure of the likelihood a custome...

R&D Productivity is a performance measure of how much new re...

Subscriber Growth Rate measures the percentage growth of an...

Time to Value (TTV) measures the duration between when a use...