Sales
The most important sales metrics, KPIs, and ratios to track.
Metrics (35)
Annual Contract Value
Annual Contract Value is the dollar amount an average custom...
Use PowerMetrics to create an instant or a custom data connection to your Annual Contract Value data.
Annual Recurring Revenue
Annual Recurring Revenue (ARR) is the sum of all subscriptio...
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Average Revenue Per Account
Average Revenue Per Account (ARPA) is the average revenue ge...
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Average Revenue Per User
Average Revenue Per User (ARPU) is a company's generated rev...
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Average Selling Price
Average Selling Price (ASP) is the average price a given pro...
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CAC Payback Period
CAC Payback Period is the time it takes for a customer to pa...
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Use PowerMetrics to create an instant or a custom data connection to your Call Volume data.
Contacts
Contacts are individual people that the business has a relat...
Use PowerMetrics to create an instant or a custom data connection to your Contacts data.
Cost Of Goods Sold
The Cost Of Goods Sold (COGS) is the measure of costs incurr...
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Customer Acquisition Cost
Customer Acquisition Cost (CAC) is the cost a business incur...
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Use PowerMetrics to create an instant or a custom data connection to your Customer Issues data.
Customer Lifetime Value
The Customer Lifetime Value (LTV) metric indicates the total...
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Expansion MRR Growth Rate
Expansion Monthly Recurring Revenue (MRR) Growth Rate is the...
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First Response Time
First Response Time (FRT) is the average time between custom...
Use PowerMetrics to create an instant or a custom data connection to your First Response Time data.
Use PowerMetrics to create an instant or a custom data connection to your Goal Completions data.
