Date created: Oct 12, 2022 • Last updated: Oct 12, 2022
What is Refunded Charges?
Refunded Charges measures the value of payments refunded to your customers.
Refunded Charges Formula
How to calculate Refunded Charges
In week one, you issued refunds worth $50 to customers, while you issued $100 worth of refunds in week two. At the end of the two week period, your Refunded Charges amounts to $150.
Start tracking your data
Use Klipfolio PowerMetrics, our free analytics tool, to monitor your data. Choose one of the following available services to start tracking your instantly.
How to visualize Refunded Charges?
Use a summary chart or bar chart to keep an eye on the total amount of refunded charges over a specific period of time.
Refunded Charges visualization examples
vs previous period
ChartMeasuring Refunded Charges
More about Refunded Charges
Refunded Charges represent the amount of money refunded to your customers in a fixed period of time. When your customer requests a refund that you grant, your payment processing platform submits a refund request to your customer’s bank or card issuer and also notifies your customer that the refund has been initiated (provided you have enabled the option for your payment processing platform to email your customers about refunds).
Any fees associated with the original payment that you may have had to bear on the customer’s behalf, such as currency conversion fees, will not be returned to you. However, you will generally not be charged fees to issue a refund to your customers.