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A SaaS (software as a service) business is tasked with growing in an ultra-competitive marketplace. Most SaaS businesses need to focus on improving metrics like monthly recurring revenue, customer retention, and lifetime value of a customer. Beyond these unique SaaS metrics and KPIs, SaaS companies need to monitor the same business processes as any other business such as sales, marketing, finances, and support.
These SaaS dashboard examples show how SaaS companies are monitoring every area of their business.
User interaction data comes from multiple locations, and a UX dashboard can help manage that. A UX dashboard pulls in data from Mixpanel, online surveys, Trello, Basecamp, etc. to view all your key performance data points on one dynamic page, saving you time to conquer the things that matter.
A strong support team is the key to any SaaS company’s success. The support tickets dashboard consolidates all the activity of your support team so you can track customer challenges, support areas to improve efficiency and keep up with the demands of your clients.
This is the go-to dashboard for any SaaS company. As a monitoring tool that consolidates all your account and MRR data, the dashboard lets you understand your business on a past, present and future scale.
This SaaS marketing dashboard examines the performance of trial leads against a monthly, moving target, and provides some quick analysis of lead quality on a monthly and daily basis.
A dashboard for SaaS executives aims to provide visibility into business metrics that span all departments from marketing, sales and support to user experience, product, and finance.