Operational, tactical, strategic ... what kind of dashboard do you have?
I have a well-referenced book in my library at work, Wayne Eckerson's "Performance Dashboards." Although it is now about five years old – and aging, given how quickly the business intelligence industry is advancing – I continue to use it and discover new ideas.
What is a KPI, Metric or Measure?
If you’re slightly unsure about the differences between KPIs, metrics, and measures—you’ve come to the right place. By the end of this post you will understand what each term means and why each term is important. You’ll also be equipped with practical (and hopefully memorable!) examples of each.