August 8, 2017
Klipfolio Named Overall Leader by Dresner Advisory Services for Third Year
OTTAWA, ON -- (August 8, 2017) -- Klipfolio has received a 2017 Industry Excellence Award from Dresner Advisory Services, Inc. This marks the third year that Klipfolio has won an award from Dresner in the Overall Leaders for Business Intelligence category.
The awards are based on vendor ratings from this year's Customer Experience and Vendor Credibility models in the Dresner flagship Wisdom of Crowds® Business Intelligence (BI) Market Study. The Overall Leadership awards recognize vendors that demonstrate excellence across all categories: product/technology, sales and service, value, and confidence.
"Every product improvement we make is a result of listening to our customers,” said Allan Wille, Klipfolio's CEO. "Receiving this award from Dresner for three consecutive years empowers us to continue pushing the boundaries in everything that we do."
The Dresner Advisory Services Industry Excellence Awards go to vendors who achieved high rankings in the Customer Experience and Vendor Credibility market models included in the annual flagship BI and Enterprise Planning reports. The Customer Experience model considers the real-world experience of customers working with vendors' technology solutions on a daily basis, plotting touch points -- sales and service -- against customer sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor's relationship with customers, plotting value for price paid against a "confidence" score comprised of integrity and recommend measures.
"We congratulate this year's industry excellence award winners who, in the eyes of their customers, have attained key achievements in technology, service, value and trust," said Howard Dresner, founder and chief research officer at Dresner Advisory Services.
The 2017 report is available for purchase at biwisdom.com.
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for BI and related areas. Learn more.