July 13, 2016
Klipfolio Receives Industry Excellence Award from Dresner Advisory Services
OTTAWA, ON -- (July 13, 2016) -- Klipfolio announced today that the company has been selected to receive a 2016 Industry Excellence Award from Dresner Advisory Services, Inc. This marks the second year that Klipfolio has been recognized by Dresner for Overall Leadership.
The awards are based on vendor ratings from this year's Customer Experience and Vendor Credibility models in the Dresner flagship Wisdom of Crowds® Business Intelligence (BI) Market Study. The Overall Leadership awards recognize vendors who demonstrate excellence across all categories: product/technology, sales and service, value, and confidence.
"Listening to our customer and focusing on their success plays a key part in our strategy for growth," said Allan Wille, Klipfolio's CEO. "Winning the Industry Excellence Award not only validates this strategy, but reinforces our commitment to our customers."
The Dresner Advisory Services Industry Excellence Awards recognize vendors who achieved high rankings on one or both of two market models included in its 2016 flagship Business Intelligence and Planning reports. (Download the Wisdom of the Crowds study.) The Customer Experience model considers the real-world experience of customers working with these technology solutions on a daily basis, plotting vendor touch points — sales and service — and customer sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor’s relationship with their customer, plotting value for price paid against a "confidence" score comprised of integrity and recommend measures.
"The awards reflect the experience and satisfaction of actual customers and we congratulate Klipfolio on their performance this year," said Howard Dresner, founder and chief research officer at Dresner Advisory Services.
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for BI and related areas. Learn more.