December 3, 2013
December 2, 2013
Freshdesk is a cloud-based customer support software application that allows you to combine tickets coming from traditional helpdesk channels with social channels like Facebook and Twitter. Let's take a look at how to integrate Freshdesk with Klipfolio and build a couple exmaple Klips.
November 25, 2013
As we approach the end of the year, we've decided to mix things up a bit and add in a new webinar topic: Build this Klip!. We're going to use these webinars to show you how to build a bar/line chart and a drill down Klip. On top of that, we've changed up our times to accomodate our international customers. Expect this trend to continue into 2013!
November 8, 2013
I've been working on a marketing dashboard for my team, and now that it's complete, I'm ready to share it with my colleagues. While I've designed it with the intention of being viewed every day (see the drop-down menus), it also double quite well as a month-end report. To that end, I've decided to set up scheduled email reports of the dashboard for my management and executive team.
October 23, 2013
The next release of Klipfolio is just around the corner, and it's loaded with goodies. Here's an overview of the key features that will go live with this release.
October 15, 2013
September 30, 2013
Since this past April, we've been running weekly webinars every Friday. The purpose of these Fundamentals webinars is to introduce users to the basic concepts of Klipfolio. These webinars have been very well received; in fact, they've prompted many Klipfolio users and partners to request that we host webinars to cover more advanced features.