We strive to support your compliance requirements. You have entrusted us with a variety of personal and confidential information. And in many cases, the handling of this sensitive information is subject to various privacy-related laws. Klipfolio has developed policies and practices, uses security certificats, and communicates best practices with employees and customers.
Klipfolio employs industry-standard privacy and security certifications:
Klipfolio has privacy and security policies that apply to all of our information handling practices.
Contractual privacy protection for customers
Klipfolio's Klipfolio Master Services Agreement includes confidentiality provisions that prohibit us from disclosing customer-confidential information, including customer data, except under certain narrowly defined circumstances, such as when required by law. Klipfolio agrees not to use, modify, or disclose to anyone other than a customer's designates any of its respective customer data. Klipfolio agrees not to access customers' accounts, including customer data, except to maintain and improve the service, prevent or respond to technical or service problems at a customer's request in connection with a customer support issue, or when required by law.
Confidentiality agreements and information security policies
Every Klipfolio employee and contractor must sign confidentiality agreements and follow Klipfolio's information security policies.
For information collected on Klipfolio's web sites, we provide explanations and assurances relating to the types of information collected, how that information may be used, and how that information may be shared. Klipfolio offers individuals the opportunity to manage their receipt of marketing and other non-transactional communications.
Klipfolio's privacy and security education includes communicating with employees, contractors, and customers about current issues and best practices.
Internal education for Klipfolio employees
Klipfolio communicates with our employees and contractors about our obligation to safeguard confidential information, including customer data and personal information, in monthly meetings.
Physical security policies include general access controls for all employees, as well as limited IT room access. Cameras and proximity cards are used to monitor activity.
Customer user awareness
Klipfolio strongly encourages all of our customers and users to adopt industry-standard practices to secure and protect their authentication credentials, networks, servers, and computers from security attacks. We communicate with our customers about current issues and trends through www.klipfolio.com/trust, and email customers about specific security issues when warranted.
Klipfolio Inc. is committed to protecting the privacy of your information. This Privacy Statement describes Klipfolio's web site privacy practices.
When you request additional information or register on Klipfolio's web site, we ask you to provide basic information such as your name, address, or e-mail address. When you purchase Klipfolio's applications or services, we will ask you to provide additional billing information. Klipfolio uses common Internet technologies, such as cookies, to keep track of interactions with our web sites and emails.
Use of information
Klipfolio uses information collected to provide you with the services you request. Klipfolio may use information collected to provide you with additional information about our services, partners, promotions, and events. We also use information collected to improve the our web sites, applications, and services. Klipfolio does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes. Klipfolio may share information collected with other companies that work on Klipfolio's behalf.
Customers of Klipfolio may electronically submit data or information to our applications or services. Klipfolio will not review, share, distribute, or reference any such customer data except as provided in the Klipfolio Master Services Agreement, or as may be required by law. In accordance with the Klipfolio Master Services Agreement, we may access customer data only for the purposes of providing the services, preventing or addressing service or technical problems at a customer's request in connection with customer support matters, or as may be required by law.
As of January 1, 2004, the Personal Information Protection and Electronic Documents Act (PIPEDA) requires every organization to obtain the consent of individuals before collecting, using, or disclosing personal information. As a Klipfolio customer, community participant or other Klipfolio Inc. contact, you have entrusted us with a variety of personal information. We use this information to administer your account and communicate with you. We safeguard this information with appropriate security measures to ensure this information remains bound to the aforementioned purposes only. Your trust in Klipfolio Inc. is of utmost importance to us as we continue to value your relationship with us.