The flexibility you want, the data you need.

Build an Intercom dashboard with Klipfolio

Intercom Dashboard

Build an Intercom dashboard with Klipfolio

With Klipfolio, you can build a custom Intercom dashboard to get better insights into who is using your product. Use a real-time Intercom dashboard to track the right metrics to help you personally communicate with your users. Learn how to connect to Intercom with Klipfolio.

How to build an Intercom dashboard

There are two ways to build support dashboards in Klipfolio:

  1. Klip Gallery - Use pre-built Intercom metrics
  2. Connector Gallery - Use the Connector Gallery to create a custom Intercom dashboard

Use pre-built Intercom metrics

Assemble an Intercom dashboard by selecting pre-built metrics from the Klip Gallery.

Klip Template | Intercom - Conversations

Conversations

See the total count of your open, closed, unassigned, and assigned conversations.

Uses:

Klip Template | Intercom - Conversations by Admin

Conversations by Admin

Get a total count of open and closed conversations for each of your Admins.

Uses:

Klip Template | Intercom - Top User Segments

Top 10 User Segments

Show your top 10 user segments and get real insight on how your product is being used.

Uses:

Klip Template | Intercom - Top User Tags

Top 10 User Tags

Monitor your top 10 tags and see which user groups are the most popular.

Uses:

Klip Template | Intercom - User Count

User Count

Monitor all of your platform's users on this simple yet powerful Klip.

Uses:

Use the Connector Gallery to create a custom Intercom dashboard

With our Connector Gallery, you can create custom API queries to pull in data from your Intercom account. Building custom queries allows you to specify the metrics and time periods that you want to track.

You can use custom queries to build out custom visualizations in Klipfolio. You can also combine your Intercom data with other relevant data (i.e. Salesforce) to get a deeper understanding of how your customers are using your product.

Learn more about working with the Intercom API and how you can start building your own Intercom queries in Klipfolio.