Apdex Levels

What are Apdex Levels?

Apdex Levels group users into categories of satisfaction with the response time of web applications and services. These levels are defined as satisfied, tolerating or frustrated depending on their response time in comparison to a threshold.

How to calculate Apdex Levels

ƒ Count(Satisfied); Count(Tolerating); Count(Frustrated)

Complexity level:
Intermediate

Popularity: Used by 3 people

Date created: Feb 03, 2019

Latest update: Jun 21, 2019

Metrics related to Apdex Levels

Apdex Score
Net Promoter Score
Gross MRR Churn Rate