Apdex Levels

Date created: Oct 12, 2022  •   Last updated: Oct 12, 2022

What is Apdex Levels?

Apdex Levels group users into categories of satisfaction with the response time of web applications and services. These levels are defined as satisfied, tolerating or frustrated depending on their response time in comparison to a threshold.

Apdex Levels Formula

ƒ Count(Satisfied); Count(Tolerating); Count(Frustrated)

Start tracking your Apdex Levels data

Use Klipfolio PowerMetrics, our free analytics tool, to monitor your data.

Get PowerMetrics Free
Klipfolio dashboard image

How to visualize Apdex Levels?

Use a summary chart to visualize your Apdex Levels data and compare it to a previous time period.

Apdex Levels visualization example

Apdex Levels

14 satisfied

arrow-right icon


vs previous period

Summary Chart

Here's an example of how to visualize your current Apdex Levels data in comparison to a previous time period or date range.
arrow-right icon
arrow-right icon

Apdex Levels


Measuring Apdex Levels