Apdex Levels

Date created: Oct 12, 2022  •   Last updated: Oct 12, 2022

What is Apdex Levels?

Apdex Levels group users into categories of satisfaction with the response time of web applications and services. These levels are defined as satisfied, tolerating or frustrated depending on their response time in comparison to a threshold.

Apdex Levels Formula

ƒ Count(Satisfied); Count(Tolerating); Count(Frustrated)

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How to visualize Apdex Levels?

Use a summary chart to visualize your Apdex Levels data and compare it to a previous time period.

Apdex Levels visualization example

Apdex Levels

14 satisfied

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1.05

vs previous period

Summary Chart

Here's an example of how to visualize your current Apdex Levels data in comparison to a previous time period or date range.
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Apdex Levels

Chart

Measuring Apdex Levels