Apdex Score

Date created: Jan 14, 2019  •   Last updated: Sep 27, 2019

What is Apdex Score?

Apdex Score is a measure of users' satisfaction with the response time of web applications or services. The Apdex Score is a value between 0 and 1, calculated based on three Apdex Score levels of user satisfaction: frustrated, tolerating, or satisfied.

Formula

ƒ ( Count(Satisfied) + 1/2 Count(Tolerating) ) / Total Samples

Apdex Score

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Use Klipfolio PowerMetrics, our free analytics tool, to monitor your data. Start tracking your Apdex Score instantly.

How does this work?

Follow the steps below in order to get your instant metric

Step 1 - Choose your preferred service
Step 1Choose your preferred service
Step 2 - Create your free Klipfolio PowerMetrics Account
Step 2Create your free Klipfolio PowerMetrics Account
Step 3 - Connect your data and get your metric instantly
Step 3Connect your data and get your metric instantly

What is a good Apdex Score benchmark?

Maximize towards a value of 1