Date created: Oct 12, 2022 • Last updated: Oct 12, 2022
What is Apdex Score?
Apdex Score is a measure of users' satisfaction with the response time of web applications or services. The Apdex Score is a value between 0 and 1, calculated based on three Apdex Score levels of user satisfaction: frustrated, tolerating, or satisfied.
Apdex Score Formula
ƒ ( Count(Satisfied) + 1/2 Count(Tolerating) ) / Total Samples
Start tracking your Apdex Score data
Use Klipfolio PowerMetrics, our free analytics tool, to monitor your data.Get PowerMetrics Free
What is a good Apdex Score benchmark?
Maximize towards a value of 1
How to visualize Apdex Score?
Use a summary chart to visualize your Apdex Score data and compare it to a previous time period.
Apdex Score visualization example
vs previous period
Here's an example of how to visualize your current Apdex Score data in comparison to a previous time period or date range.