Data Network Availability

Measure the amount of time your data network is available for access.

Call Center KPI Examples | Data Network Availability


Your data network may not be supported at all times. The Data Network Availability metric helps your team monitor the share of time that your data network is actually available.


(Hours that the data network is available/Total number of hours the network is supported for)x100

Reporting frequency


Example of KPI target

100% uptime


IT Manager


Availability of data network

Network data availability

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