Data Network Availability Metric
Measure the amount of time your data network is available for access.
Track all your Call Center KPIs in one place
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Overview
Your data network may not be supported at all times. The Data Network Availability metric helps your team monitor the share of time that your data network is actually available.
Formula
(Hours that the data network is available/Total number of hours the network is supported for)x100
Reporting frequency
Weekly
Example of KPI target
100% uptime
Audience
IT Manager
Variations
Availability of data network
Network data availability
