Data Network Availability Metric

Measure the amount of time your data network is available for access.

Track all your Call Center KPIs in one place

Sign up for a 14-day free trial and start making decisions for your business with confidence.

Sign up with Google
Sign up with your email
Call Center KPI Example - Data Network Availability Metric

Overview

Your data network may not be supported at all times. The Data Network Availability metric helps your team monitor the share of time that your data network is actually available.

Formula

(Hours that the data network is available/Total number of hours the network is supported for)x100

Reporting frequency

Weekly

Example of KPI target

100% uptime

Audience

IT Manager

Variations

Availability of data network

Network data availability

Start tracking your metrics
Level up your analytics with Klips.

Get started with Klips