Revenue per Successful Call Metric

Measures the total amount of revenue gained with each successful call that is completed.

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Call Center KPI Example - Revenue per Successful Call Metric

Overview

The Revenue per Successful Call metric gives your team insight into how much a single call is worth.

Formula

Revenue from sales calls/Total number of successful calls

Reporting frequency

Monthly

Example of KPI target

$45 per call

Audience

Manager

Variations

Net income per successful call

Compare Revenue vs Profit

What is the difference? Revenue vs Net Profit

Related Metrics & KPIs

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