Revenue per Successful Call

Measures the total amount of revenue gained with each successful call that is completed.

Call Center KPI Examples | Revenue per Successful Call

Overview

The Revenue per Successful Call metric gives your team insight into how much a single call is worth.

Formula

Revenue from sales calls/Total number of successful calls

Reporting frequency

Monthly

Example of KPI target

$45 per call

Audience

Manager

Variations

Net income per successful call