Healthcare KPI Examples | ER Waiting Times

ER Waiting Times

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Time of check-in - Time of admittance / x days


ER Wait Times measures the amount of time patients are currently waiting before being seen by an ER physician. This metric is the focus of much public interest because it provides a clear indication of your hospital's performance and ability to provide quality patient care. This metric may have two iterations: the first monitors the current status of your ER in real-time, and the second monitor ER wait times over time periods such as weeks, months, or years.

Monitoring Healthcare KPIs on a Dashboard

Once you have established benchmarks and targets for ER Waiting Times, you’ll want to establish processes for monitoring this and other healthcare KPIs. Dashboards can be critical in this regard. Read more