ER Wait Times measures the amount of time patients are currently waiting before being seen by an ER physician. This metric is the focus of much public interest because it provides a clear indication of your hospital's performance and ability to provide quality patient care. This metric may have two iterations: the first monitors the current status of your ER in real-time, and the second monitor ER wait times over time periods such as weeks, months, or years.
Monitoring Healthcare KPIs on a Dashboard
Once you have established benchmarks and targets for ER Waiting Times, you’ll want to establish processes for monitoring this and other healthcare KPIs. Dashboards can be critical in this regard. Read more
Free 5 minute KPI lessons delivered to your inbox every day for 5 days
KPIs & Metrics 101
Everything you need to know about KPIs to start your data driven journey
KPIs & Metrics 201
Real life business examples of KPIs and how to establish key business metrics