Retail Metrics & KPIs

Metrics & KPIs for modern retailers

Retail Metrics and KPIs

Sharpen your retail competitive edge with the right metric

Your retail organization is about selling more product and retaining more customers. In order to stay competitive, you need to know everything you can about your business, your customers and your competition. Use these retail KPIs and metrics to keep your performance in perspective at all times.

Retail KPI Examples | Customer Satisfaction

Customer Satisfaction

Measures the quality of your customer service and provides a reflection of the public's perception of your business.

Retail KPI Examples | Point of Purchase

Point of Purchase

Measures where retail transactions are completed and compares each "point" over a given period to identify trends.

Retail KPI Examples | Cost of Goods Sold

Cost of Goods Sold

Measures the actual profit margin on products and services by analyzing how costs such as labour or shipping affect your profit margin.

Retail KPI Examples | Incremental Sales

Incremental Sales

Measures the amount of sales you've gained as a direct result of marketing and promotional activities.

Retail KPI Examples | Average Purchase Value

Average Purchase Value

Measures the average value of each purchase made by your customers and compares that to the average number of units per transaction.

Retail KPI Examples | Sales Per Square Foot

Sales per Square Foot

Measure how much sales revenue you are able to generate for each foot of retail space provided.

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