Retail Metrics and KPIs
Sharpen your retail competitive edge with the right metric
Your retail organization is about selling more product and retaining more customers. In order to stay competitive, you need to know everything you can about your business, your customers and your competition. Use these retail KPIs and metrics to keep your performance in perspective at all times.
Best Retail Metrics to Track
Ten common metrics monitored for retail store operations:
- Inventory to sales ratio (ISR)
- Same store sales growth
- Stock rotations
- Sales by department
- Cost of goods sold (COGS)
- Sales per unit area (ex. per SQFT)
- Frequency of store visits
- Product shelf-space profitability
- Sales by product category
- Stock value
Scroll down further to get inspiration of other top retail metrics you and your store managers can consider to start tracking.
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Customer Retention
Measure the ability of your organization to retain customers over the long term.
Learn more about Customer Retention
Customer Satisfaction
Learn more about Customer Satisfaction
Point of Purchase
Learn more about Point of Purchase
Cost of Goods Sold
Learn more about Cost of Goods Sold
Incremental Sales
Learn more about Incremental Sales
Average Purchase Value
Learn more about Average Purchase Value
Sales per Square Foot
Measure how much sales revenue you are able to generate for each foot of retail space provided.
Learn more about Sales per Square Foot