Orders Cancelled by Reason Metric

Measure the number of orders that have been cancelled due to a specific reason.

Track all your Sales KPIs in one place

Sign up for a 14-day free trial and start making decisions for your business with confidence.

Sign up with Google
Sign up with your email
Sales KPI Example - Orders Cancelled by Reason Metric

Overview

Orders may be cancelled for a multitude of reasons, and it is important to know what the reasoning is behind each cancellation to ensure there is no misrepresentation. The Orders Cancelled by Reason metric gives your team insight into the occurrence of particular cancellation cases, helping them pinpoint issues that could be addressed and optimized.

Reporting frequency

Monthly

Example of KPI target

20% cancels due to authentication error

Audience

Sales Manager, UX Team

Variations

Order cancellation by reason

Start tracking your metrics
Level up your analytics with Klips.

Get started with Klips