Order Tracking metrics monitor the status and accuracy of orders that are being shipped to your customers. This visualization displays a number of key metrics on a regional map like order accuracy, shipment department and arrival times, and the number of units shipped to each region. Tracking metrics should be tracked in real-time to allow your team to response to developing situations and notify customers of any issues before they notify you of issues.
- Order accuracy: The percentage of orders that are shipped without incident (see "Perfect Order Rate").
- A high order accuracy rate, which also includes on time deliveries.
Monitoring Supply Chain KPIs on a Dashboard
Once you have established benchmarks and targets for Order Tracking, you’ll want to establish processes for monitoring this and other supply chain KPIs. Dashboards can be critical in this regard. Read more