Email Unsubscribes

Date created: Apr 2, 2019  •   Last updated: Jan 16, 2021

What is Email Unsubscribes?

Email Unsubscribes is the count of how many users unsubscribe from your email distributions over a defined time period. It helps your understand the health of your email distribution list and the effectiveness of your email communications.

Alternate names: Email Opt Outs

Formula

ƒ Count(Email Unsubscribes)

Email Unsubscribes

Start tracking your Email Unsubscribes data

Use Klipfolio PowerMetrics, our free analytics tools, to monitor your data.

Choose one of the following available services to start tracking your Email Unsubscribes instantly.

How does this work?

Follow the steps below in order to get your instant metric

Step 1 - Choose your preferred service
Step 1Choose your preferred service
Step 2 - Create your free Klipfolio PowerMetrics Account
Step 2Create your free Klipfolio PowerMetrics Account
Step 3 - Connect your data and get your metric instantly
Step 3Connect your data and get your metric instantly

What is a good Email Unsubscribes benchmark?

According to 2018 survey by Mailchimp, the global average unsubscribe rate is 0.3%.

Email Unsubscribe Rate by Industry

Email Unsubscribe Rate by Industry

Mailchimp, Mar 2018
arrow-right icon
arrow-right icon

More about this metric

The past few years have seen an increased effort, not only from governments but also from software vendors, to curb the misuse of bulk email. CAN-SPAM is the most well known, imposing penalties for various infractions, such as not including the ability to unsubscribe.

In addition, email applications such as Gmail, have introduced auto-unsubscribe functionality, where they proactively ask users if they want to unsubscribe from certain promotional emails. This action is primarily triggered by low open rate of email content.

All of this means that your newsletters and promotional emails need to be more engaging and your lists need to be streamlined and segmented to effectively target recipient interests.

Recommended resources related to Email Unsubscribes

Here is a look at how you can reduce your unsubscribe rate, by OptinMonster.CAN-SPAM guide for businesses.