Date created: Oct 12, 2022 • Last updated: Oct 12, 2022
What is Email Unsubscribes?
Email Unsubscribes is the count of how many users unsubscribe from your email distributions over a defined time period. It helps your understand the health of your email distribution list and the effectiveness of your email communications.
Email Unsubscribes Formula
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What is a good Email Unsubscribes benchmark?
According to 2018 survey by Mailchimp, the global average unsubscribe rate is 0.3%.
Email Unsubscribes benchmarks
How to visualize Email Unsubscribes?
Use a summary chart to visualize your Unsubscribes data and compare it to a previous time period.
Email Unsubscribes visualization example
ChartMeasuring Email Unsubscribes
More about Email Unsubscribes
The past few years have seen an increased effort, not only from governments but also from software vendors, to curb the misuse of bulk email. CAN-SPAM is the most well known, imposing penalties for various infractions, such as not including the ability to unsubscribe.
In addition, email applications such as Gmail, have introduced auto-unsubscribe functionality, where they proactively ask users if they want to unsubscribe from certain promotional emails. This action is primarily triggered by low open rate of email content.
All of this means that your newsletters and promotional emails need to be more engaging and your lists need to be streamlined and segmented to effectively target recipient interests.