Average Sales per Agent Metric

Measure the average amount of sales your call agents make.

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Call Center KPI Example - Average Sales per Agent Metric


The Average Sales per Agent metric measures the average total amount of sales that agents close within the specified reporting period. This metric helps your team set and act towards achieving a target number of closed sales.


(Sales closed by agent A + Sales by agent B + Sale by agent C +...+ Sales by agent N)/Total number of agents

Reporting frequency


Example of KPI target

25 sales


Manager, Call team


Average sales per capita

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