eCommerce KPI Examples | Visits to Purchase

Visits to Purchase

Measure the average number of site visits before a purchase is made.

Formula

(Total number of times customer A visits your site before placing an order + Times customer B visits before order + … + Times customer N visits before order)/Total number of orders placed

Services

Shopify Dashboard | Shopify logo WooCommerce Dashboard | WooCommerce logo

Role

Analyst

Overview

It takes a bit of convincing to get a potential customer to buy a product from your website. The Visits to Purchase metric helps you identify how many site visits someone makes before actually making a purchase.

Formula

(Total number of times customer A visits your site before placing an order + Times customer B visits before order + … + Times customer N visits before order)/Total number of orders placed

Reporting frequency

Weekly

Example of KPI target

1 visit

Audience

Store Owner, Online Sales Manager

Variations

Average visits to purchase

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