Average Time to Settle a Claim

Measure how long it takes to settle insurance claims.

Insurance KPI Examples | Average Time to Settle a Claim

The Average Time to Settle a Claim KPI measures how long it takes – on average – to settle insurance claims for each type of policy your organization offers. Each insurance policy will have different claim periods, and may vary quite a bit in terms of how long it takes to settle that particular claim. A common example is the difference between medical and auto insurance claims where, typically, medical claims take longer to settle.

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