Click To Open Rate (CTOR)

Date created: Feb 15, 2019  •   Last updated: Nov 24, 2021

What is Click To Open Rate?

Click To Open Rate (CTOR) is the percentage of unique clicks and unique opens for your email campaign. It is an effective measure of how compelling your content is relative to the quality of your target list. In other words, ensuring you have emailed the right audience and have presented them with a compelling call to action will increase your CTOR.

Click To Open Rate Formula

ƒ Count(Unique Clicks) / Count(Unique Opens)

How to calculate Click To Open Rate

An email campaign goes out to 1,000 recipients. You achieve an Email Open Rate of 20%, which means 200 people now see the content of the email. Because of your content, 50 people -- 25% -- click on a link. This is your CTOR. Taking this one step further, you can now also calculate your Click Through Rate: 25 people of the initial list of 1,000 clicked through, giving you a CTR of 2.5%.

Click To Open Rate

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What is a good Click To Open Rate benchmark?

The global average of Click To Open Rate is 14.1% (Campaign Monitor, Dec 2018)

Email Click to Open Rate by Industry

Email Click to Open Rate by Industry

Campaign Monitor, Dec 2018
Email Click to Open Rate by Day of Week

Email Click to Open Rate by Day of Week

Campaign Monitor, Dec 2018
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More about Click To Open Rate

Don't confuse this metric with the more commonly seen Email Open Rate, which is the percentage of recipients who opened your email or Click Through Rate (CTR), which measures the percentage of email recipients who then clicked on a link in the email.

This number indicates how effectively the email message performed and if it created a level of interest, demonstrated by the recipient clicking-through links contained in the email to learn more about the content within the email.

With email marketing, engagement and conversion data is used to determine if an email campaign is successful based on its goal. Measuring CTOR for all of your campaigns, testing different audiences, offers, and designs will help you improve.