Build a Desk.com dashboard with Klipfolio
With Klipfolio you can build a custom Desk.com dashboard to keep track of your teams interactions with customers and users. Use a real-time dashboard to measure your support KPIs and sales KPIs. Learn how to connect to Desk.com with Klipfolio.
How to build a Desk.com dashboard
There are two ways to build dashboards using Desk.com:
- Pre-built data requests - Use pre-built Desk.com data queries in the Connector Gallery
- Custom data requests - Build custom Desk.com data queries in the Connector Gallery
Use pre-built Desk.com data requests to create dashboards
Within the Connector Gallery, you can select the pre-built data requests we’ve created for Desk.com to pull in metrics like:
Use custom Desk.com data requests to create dashboards
Within the Connector Gallery, you can create custom API queries to pull in data from your Desk.com account. Building custom queries allows you to specify the metrics and time periods that you want to track.
You can use these queries to build out custom visualizations in Klipfolio. You can also combine your Desk.com data with other relevant data (i.e. Salesforce) to get a deeper understanding of how you’re are performing.
Learn more about working with the Desk.com API and how you can start building your own Desk.com queries in Klipfolio.