How Klipfolio Klips TV Dashboards Empowered Comet Backup to Increase Team Efficiency
New Zealand tech company Comet Backup needed a data visualization solution that could help align the team on progress as their operations scaled worldwide. They selected Klipfolio Klips, using in-office TV dashboards to help teams visualize progress, spot problems, and boost morale.
SaaS
Real-time Performance Visibility
When the organization is transparent about business performance, the entire team becomes better equipped to ideate solutions and strategies for business problems. This was Comet Backup’s rationale for partnering with Klipfolio Klips. By displaying our dashboards on their in-office TV screens, they empowered their team to understand how their efforts contributed to success, encouraged rapport-building, and increased their ability to solve company problems.
Introducing Comet Backup
Comet Backup is a New Zealand tech company that develops white label backup software for the IT service industry. After its launch in 2016, Comet Backup expanded worldwide, growing their partnerbase of MSPs and Backup providers to over 75 countries.
Once they scaled, the Comet team realized that they needed a solution that would give them a quick at-a-glance view of the company metrics currently in real-time, without the typical manual reporting efforts they had grown tired of. They previously used spreadsheets to track data, which the team found boring, time-consuming, and tedious.
“In the early days of Comet we tracked everything in spreadsheets. Not only was running these reports and updating the data a boring process, it was also time consuming.”
Josh Flores, General Manager
Displaying data for performance visibility
“I found [Klipfolio Klips] and the rest was history!”
Eventually, the Comet Backup team found Klipfolio Klips, a business intelligence tool that allowed them to stream data directly from third-party sources to real-time dashboards. They transformed their metrics into charts and graphs, making the numbers easier to understand. The continuous connection to their data sources also helped them avoid the tedium of manually updating their spreadsheets.
Not only was reporting easier—so was sharing. The Comet Backup team kept the entire organization aligned on performance by displaying their most important dashboards on two different device types:
In-office TV displays helped the team visualize progress, identify critical issues and opportunities, build rapport, and boost morale
Mobile app dashboard access allowed team members to view important metrics outside the office
Using TVs to align teams on company-wide growth plans
The team needed access to at-a-glance metric visualizations at all times. They configured their Klips TV dashboard to continuously cycle through a number of views of their key metrics on a 55-inch screen in the Comet office. The team often gathers to watch data refresh on the TV wallboard whenever they come close to hitting their KPI targets. These moments help the team build morale and rapport during significant company milestones.
“Klipfolio has really helped the team align our plans for scaling the business. At-a-glance we can all see exactly where the company is in the moment which helps us all stay on track as a team.”
Access to real-time metrics also enhances the effectiveness and timeliness of the team’s business intelligence strategies. TV dashboards helped Comet pick up on potential critical issues early on, which saved them from occasional headaches they used to experience before using Klips.
On-the-go mobile app data access
“The Klipfolio mobile app is amazing. It allows me to see how the business is tracking anywhere, at any time.”
Because the Comet Backup team also wanted to provide access to dashboards outside the office, they encouraged employees to use the Klipfolio Klips mobile app. This way, everyone could monitor performance data on the go, which increased their capacity to ideate timely business strategies.
Monitoring the metrics that matter
Comet Backup tracked many “big picture” performance metrics, such as revenue, website traffic, and referrals. Their data visualizations allowed them to break down information further. For example, their revenue dashboards showed the difference between revenue from all customers and revenue from new customers.
Reap the benefits of company-wide transparency with Klipfolio Klips
Comet Backup’s story proves that company-wide transparency yields multiple benefits. Not only does your team better understand the correlation between their efforts and business results, but they also become more informed, which empowers them to craft smarter business strategies faster. Making progress visible also boosts morale and rapport among teammates, increasing productivity.
Klips is one of the best tools for visualizing performance data. Aside from making your data easy to understand, it also makes your data easy to collect, summarize, and report. It offers 100+ pre-built data services connections that let you stream information automatically, plus layout, chart, and graph templates to automate dashboard generation. You can share dashboards through the mobile app or via unique browser links.
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