Call Status

A play-by-play of your call center performance that everyone can act on.

What is a Call Status?

A Call Status Dashboard monitors the status of key metrics like call adandonment levels, your currest service level, and your ability to handle current call volume.

When it comes to operational performance, your call center is dependent on any number of factors that can quickly take a turn for the worst. By having this information in your hands in real-time, you can address challenges before they become problems all while keeping your customers satisfied with the service you provide.

Relevant KPIs and metrics

Related Dashboards

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  • Call Center

    Call Center Metrics Dashboard

    A "call center metrics dashboard" is a visual tool that displays key performance indicators (KPIs) related to a call center's operations.

    Call Center Dashboards - Call Center Metrics Dashboard
  • Call Center

    Call Status

    A play-by-play of your call center performance that everyone can act on.

    Call Center Dashboards - Call Status
  • Call Center

    Call Center KPI

    Identify trends in your call center by monitoring the right KPIs.

    Call Center Dashboards - Call Center KPI

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