Call Center KPI
Identify trends in your call center by monitoring the right KPIs.
Track all your Call Center KPI KPIs in one place
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![Call Center Dashboards Example - Call Center KPI](https://images.klipfolio.com/website/public/d6cffe91-9c58-4080-9e04-fb7aff27f410/call-center-kpi-dashboard.png)
What is a Call Center KPI?
This dashboard allows you to monitor the efficiency of your call center. By identifying trends over a long period of time, this call center dashboard allows you to understand the strengths of your team and spot opportunities for improvement.
Managing a call center takes keen tactical awareness and the ability to act and react to developing situations. On the other hand, it also takes a strategic and analytical view of your call center's performance. This call center KPI dashboard is about identifying trends by examining data over a longer time period.
Relevant KPIs and metrics
Related Dashboard Examples
![](https://images.klipfolio.com/website/public/d71a55df-a7dc-4fe9-9eea-cc2904158b50/klips-gradient.png)