Call Center Metrics Dashboard

The data you need to forecast call storms.

Dashboard Example | Call Center Dashboard

Overview

Managing your call center's performance depends on having the right data at your fingertips. By sharing these metrics with all your agents and managers, you can better coordinate your response to call storms and even forecast them before they make landfall.

Relevant KPIs and metrics

Definition

The Call Center Metrics Dashboard illustrates some of the key metrics used to monitor the status of any call center.

Recommended Services

CallRail Dashboard | CallRail logo Desk.com Dashboard | Desk.com Dashboard Logo Intercom Dashboard | Intercom logo Zendesk Dashboard | Zendesk logo

Start tracking your metrics

Level up your analytics with a free forever PowerMetrics account