Help Scout
Connect Help Scout to Klipfolio to build automated, real-time support dashboards without manual exports. Track ticket volume, response times, and customer satisfaction in one place.
Stop copying data out of Help Scout to build your reports. Connect Help Scout to Klipfolio and get live dashboards that update automatically as your team works.
Whether you're tracking ticket volume, response times, or customer satisfaction, Klipfolio pulls your Help Scout data in real-time so you always know where your support team stands, without waiting for someone to pull a number or pasting figures into a spreadsheet.
How to connect Help Scout to Klipfolio
- Log in to Klipfolio and navigate to the Connectors section.
- Search for Help Scout in the connector library and select it.
- Authenticate with OAuth by entering your Help Scout login credentials and granting access when prompted.
- Choose the metrics and data endpoints you want to pull into your dashboard.
View the step-by-step setup guide
Top reasons to use Klipfolio for Help Scout dashboards
Know your support health without checking manually. Open tickets, First Response Time, and Resolution Rate update automatically, so the numbers are there when you need them, not only after a manual export.
Combine Help Scout with every other tool you rely on. Merge support metrics with data from your CRM, marketing tools, or finance platform to see the full picture in one place.
Share dashboards the way your team actually works. Distribute live dashboards via TV mode, public links, scheduled email reports, or embedded views, so every stakeholder stays aligned without asking for an update.
Spot trends before they become problems. Charts built for clarity surface patterns in ticket volume, Customer Satisfaction Score, and team workload over time, giving you something to act on, not just observe.
Replace manual reporting with something that runs itself. Scheduled data refreshes keep your dashboards current. No copying, no pasting, no explaining your business to a tool from scratch every time.
What Klipfolio adds to your Help Scout workflow
| What you do in Help Scout | What Klipfolio adds |
|---|---|
| Manually export conversation and ticket data as CSV | Automated, real-time dashboards with no exports needed |
| View support metrics inside Help Scout's built-in reports | Combine Help Scout data with any other tool in one unified support dashboard |
| Share static screenshots or slide decks with stakeholders | Live, shareable dashboards that always reflect current data |
| Track one metric at a time in Help Scout's interface | Build multi-metric views that surface the full story at a glance |
Stop manual work. Start knowing. Connect Help Scout to Klipfolio today.
