eCommerce Marketing Dashboard

Why should I start using an eCommerce Marketing Dashboard?
Ecommerce businesses are a fantastic use case for dashboards because with the vast majority of the business being digital, there is an open opportunity to leverage the power of this data and a great need to do it in a way that connects all the moving parts of the business.
Marketing is as communicative, as it is technical in today’s online marketplace, especially in the world of ecommerce.

What should you be tracking on your eCommerce Marketing Dashboard?
What you track on your eCommerce marketing dashboard will ultimately depend on what you want to accomplish with the data. If you are looking to track a specific campaign, it’s best to create a separate dashboard to monitor results, but for day-to-day activity, it’s good to track a combination of social media, sales and web traffic as demonstrated on this dashboard.
Traffic sources are extremely important to monitor on an eCommerce marketing dashboard because brand discovery is crucial to identify marketing opportunities. For example, if many of your leads are coming through referrals, maybe you should consider offering incentives to current customers for introducing new shoppers. Knowledge like this is so important when thinking about budget allocation, as well as the best way to attract, engage and retain customers.
Other KPIs and metrics to feature on an eCommerce Marketing Dashboard
This ecommerce dashboard highlights the KPIs and metrics that any eCommerce marketer needs to track on a daily basis. The dashboard includes metrics to track social media, sales, and traffic. The following are some of the other metrics that you could put on this dashboard:
Return on Marketing Investment (ROI)
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Read MoreSales by Contact Method
Measure which contact methods are the most successful at generating sales. With this information, your sales team can allocate their time and efforts accordingly.
Read MoreWeb Traffic Sources
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Read MoreGoal Completion Rate
Measure the success of campaigns or websites at reaching a target audience and prompting them to complete a positive action. This metric can be paired with website traffic lead ratio to dive deeper into the quality of leads coming to your website.
Read MoreCost Per Lead
Measure the effectiveness of marketing campaigns at generating leads for each dollar spent on that campaign. The focus of this KPI is to provide your team with a value so they can determine the ROI of digital advertising campaigns and other lead generation efforts.
Read MoreEnd Action Rate
Measures the last action your audience takes as a result of participating in one of your marketing campaigns. The metric provides digital marketers actionable data about campaign performance.
Read MoreTrack your marketing metrics for free
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Definition
An eCommerce Marketing Dashboard is a central location for your team to access important data that has an impact on day-to-day activity, budgeting and decision making.