Healthcare professionals and organizations are accountable to the public for delivering high quality service. No where is that service more closely scrutinized than in the emergency room. By monitoring ER wait time and patient status, hospital staff can better respond to patient needs and deliver a high quality of service that reflects when on the entire organization.
Relevant KPIs and metrics
The ER status dashboard provides an example of the type of real-time metrics ER workers need to track and monitor.