Support blogs
A collection of our most recent articles on
![Banner Most Important Help Desk Kpis](https://images.klipfolio.com/website/public/d068e0e2-dd59-45df-b076-179834a615da/banner-most-important-help-desk-kpis.png)
The 5 most important help desk KPIs
By Niraj Ranjan Rout — March 15, 2017
![Equiheader](https://images.klipfolio.com/website/public/0ee13a0f-0a24-497c-916e-2e00557428c6/equiheader.png)
Dashboards are the backbone of success for chat support providers
By Mitch Dupuis — March 13, 2019
![Customer Experience Metrics Banner](https://images.klipfolio.com/website/public/b179ada5-7e7b-4e86-b7ed-07a9fcf52c18/customer-experience-metrics-banner.png)
A Starter Guide to a CX Metrics Program
By Jennifer Batley — September 14, 2020
![Chathead](https://images.klipfolio.com/website/public/49f9ad08-1bbf-4a26-a022-f2bd0d71663c/chathead.jpg)
Grow your business with these six live chat metrics
By Yaakov Karda — August 19, 2019
![This Is How We Put The Customer First Blog Banner](https://images.klipfolio.com/website/public/d2635029-3db5-431c-8cc7-22b62353423c/this-is-how-we-put-the-customer-first-blog-banner.jpg)
This is how we put the customer first
By Abdul Hagi — November 22, 2017
![Freshhead](https://images.klipfolio.com/website/public/0ff8704f-8f7b-4365-9bec-a778917c4e70/Freshhead.jpg)
Why customer support should be metrics-driven
By Akshaya Srikanth — July 2, 2019
![World Class Saas Support Blog Banner](https://images.klipfolio.com/website/public/3716ee1c-4eb9-4c51-b627-4fabb9425469/world-class-saas-support-blog-banner.jpg)
World-Class SaaS Support: The Metrics You Need to Track
By Jonathan Milne — March 20, 2017
![Bqhead](https://images.klipfolio.com/website/public/2236248d-a83f-4869-be20-769e9422b32e/bqhead.jpg)
A true no coding experience: Building metrics with BigQuery and Cervinodata in under two minutes
By Erik van Dorp — July 15, 2019
![GA4 web metrics in PowerMetrics](https://images.klipfolio.com/website/public/ddd35271-ffeb-46f3-aeeb-89c5cd1cc8ea/1.png)
Guide to migrating your digital marketing dashboards to Google Analytics 4
By Jonathan Taylor — February 13, 2023
![25 Must Have Kpis for Call Centre Managers Banner](https://images.klipfolio.com/website/public/32fd03a4-edda-46f3-bed4-da02b7c040f9/25-must-have-kpis-for-call-centre-managers-banner.jpg)
The 25 must-have KPIs for Call Centre Managers
By Katya Zeisig — October 5, 2017
![Jeanshead](https://images.klipfolio.com/website/public/af84e525-f3f6-4c2b-a689-c18a5645adce/jeanshead.jpg)
Klipfolio dashboards help Laundry Jeans become faster and more efficient
By Mitch Dupuis — July 24, 2019