About this Klip
The Average Call Duration metric allows your team to see the trend of call length, how many calls have been completed today, and their average length. While this metric does not need to be assessed with a benchmark, historical data on the average call duration helps your team estimate how much time they should expect to be on a call for.
About the visualization
Quickly get an idea of your call duration trend and average call length for the amount of calls taken today.
CallRail has all the call analytics you need to be at the top of your game, including call tracking, multichannel attribution, dynamic numbers, and call flows.