Metrics Blogs

A collection of our most recent articles on Metrics

Grow your business with these six live chat metrics

Keeping the following six live chat metrics top of mind will ensure your support team is focussing...

Yaakov Karda- August 19, 2019

Two big reasons why you should leverage self-service BI

In almost any organization there are two primary use cases for BI: Reporting and data exploration.

Pam Buffone- August 20, 2019

A true no coding experience: Building a PowerMetric with BigQuery and Cervinodata in under two minutes

Klipfolio and Cervinodata for BigQuery are a perfect combination. Here's why.

Erik van Dorp- July 15, 2019

Why customer support should be metrics-driven

Keep every aspect of customer support in check by adopting a metrics-driven approach.

Akshaya Srikanth- July 2, 2019

Decisions made with Klipfolio lead to 300% growth for Venture Harbour

Venture Harbour currently uses six different dashboards, which each represent one area of focus for...

Mitch Dupuis- June 24, 2019

The journey to HubSpot Metrics

Building HubSpot metrics for your clients.

Scott Lawrence- May 28, 2019

Planday tracks top SaaS KPIs with new dashboard technology: PowerMetrics

SaaS company uses new dashboard features to monitor KPIs.

Mitch Dupuis- March 22, 2019

How (and when) to create a custom metric

Commonly-used metrics do the trick most of the time. But no business is completely like another....

Mark Brownlee- January 23, 2019

Side hustle metrics: What you need to consider for side hustle success

Running your side hustle is different than most other businesses. Use these side hustle metrics to...

Mark Brownlee- January 21, 2019

Employee retention metrics: The 5 metrics you should be measuring

Employee retention is an important priority for organizations. The right set of employee retention...

Mark Brownlee- January 14, 2019

Why you need to become a data storyteller

Becoming a data storyteller is the best way to package your data so that it is accessible,...

Mark Brownlee- January 24, 2019

Reddit Marketing KPIs: The ultimate guide

This guide will help give you a sense for how to adopt KPIs that will set you up for success with...

Mark Brownlee- November 13, 2018

4 dashboards our marketing team uses to track the metrics that matter most

We use many tools and platforms to lay a foundation that supports our marketing strategy; without...

Marisha Sesto- November 8, 2018

The 5 essential metrics for community engagement

The arrival of social media brought with it a big shift towards community-based marketing. Discover...

Lawrence Court- November 6, 2018

Disciple Media streamlines their sales journey and customer experience with Klipfolio

Disciple is a community media platform that makes it easy for brands, businesses and entrepreneurs...

Mitch Dupuis- November 5, 2018

Three Essential Metrics for Studying HR Specialists' Success

It’s important for organizations to identify key metrics they can rely on when tracking employee...

David Mizne- October 31, 2018

The Real Time Strategy Dashboard

You cannot manage today’s business with metrics and dashboards that date back to the 1960’s, yet...

Brett Knowles- September 6, 2018

The top 10 Twitter analytics metrics you need to track

The 10 top Twitter Analytics metrics that determine how well a Twitter account is performing.

Mark Brownlee- August 3, 2018

What Are The Top 10 LinkedIn Analytics Metrics?

LinkedIn is unique compared to Facebook, Instagram and Twitter. There’s 10 unique LinkedIn...

Mark Brownlee- July 27, 2018

If You’re Not Capturing These Three Metrics, You’re Doing Lead Gen Wrong

It shouldn’t come as much of a surprise, but HubSpot’s State of Inbound report reveals that the two...

Dave Moll- July 16, 2018